Production and delivery times
We're going to try to keep this up to date, so check back if you've placed an order and it's running late!
Updated 12th Feb 2021.
New orders: Current production time for new orders is 2-3 weeks (this is the sum of the order queue length and the manufacturing time).
Outstanding orders: We're still catching up on some existing orders, so some of you may have been waiting a few more weeks than you were expecting - sorry! We've also got a delay on the rear panel stickers for the One10T and Reality 112FR (our supplier does a lot for the medical industry and we're not as high a priority as hospital equipment right now) but are expecting them in two weeks.
Delivery delays? UK delivery times are next day as usual. Overseas delivery times are maybe a few days longer than those listed below, due to customs clearance being slower than normal.
Normal delivery times listed below - there may occasionally be delays outside our control:
Next working day delivery: UK & USA (lower 48 states)
3 working days delivery: Europe, Canada, Alaska, Hawaii
5 working days delivery: Australia, New Zealand, Japan, Rest Of The World.